Recent Posts

Are you ready for a flood?

11/4/2020 (Permalink)

This hurricane season we have already had two hurricanes hit our coastline at the same time. Many times when moments like this occur, our cities and towns are able to hand the onslaught of rain due to the fact it may not be typical to get so much in such a little time. It is important to make sure to share some flood preparedness tips with you. Below are some tips which were provided by FEMA (Federal Emergency Management Agency) to help you prepare your home or business for a flood.

Before the Flood:

  • Have a qualified professional elevate the furnace, water heater, and electric panel is susceptible to flooding.
  • Install "check valves" in sewer traps to prevent floodwater from backing up into the drains of your home or business.
  • Seal walls in basements with waterproofing compounds to help avoid seepage.

During the Flood:

  • Turn off all utilities at the main switches or valves if instructed to do so.
  • Disconnect electrical appliances.
  • Do not touch electrical equipment if you are wet or standing in water.
  • Do not walk through moving water. Even six inches of moving water can make you fall.

After the Flood:

  • Listen for news reports to learn if the community's water supply is safe to drink.
  • Avoid floodwaters.  Water may be contaminated by oil, gasoline, or raw sewage.  Water may also be electrically charged.
  • Stay out of any building if it is surrounded by floodwaters.
  • Return home only when authorities indicate it is safe.

As always, our team at SERVPRO of Greater Pontiac is part of the larger, national Brand of SERVPRO Industries. In the event of a storm or flood, our teams have the ability to call in reinforcements from the Wilson Storm Team. Know that you can trust our team to put your home or business back together, “Like it never even happened.”

Are you Ready for a Flood?

10/25/2020 (Permalink)

This hurricane season we have already had two hurricanes hit our coastline at the same time. Many times when moments like this occur, our cities and towns are able to hand the onslaught of rain due to the fact it may not be typical to get so much in such a little time. It is important to make sure to share some flood preparedness tips with you. Below are some tips which were provided by FEMA (Federal Emergency Management Agency) to help you prepare your home or business for a flood.

Before the Flood:

  • Have a qualified professional elevate the furnace, water heater, and electric panel is susceptible to flooding.
  • Install "check valves" in sewer traps to prevent floodwater from backing up into the drains of your home or business.
  • Seal walls in basements with waterproofing compounds to help avoid seepage.

During the Flood:

  • Turn off all utilities at the main switches or valves if instructed to do so.
  • Disconnect electrical appliances.
  • Do not touch electrical equipment if you are wet or standing in water.
  • Do not walk through moving water. Even six inches of moving water can make you fall.

After the Flood:

  • Listen for news reports to learn if the community's water supply is safe to drink.
  • Avoid floodwaters.  Water may be contaminated by oil, gasoline, or raw sewage.  Water may also be electrically charged.
  • Stay out of any building if it is surrounded by floodwaters.
  • Return home only when authorities indicate it is safe.

As always, our team at SERVPRO of Greater Pontiac is part of the larger, national Brand of SERVPRO Industries. In the event of a storm or flood, our teams have the ability to call in reinforcements from the Wilson Storm Team. Know that you can trust our team to put your home or business back together, “Like it never even happened.”

Mold Tips for your Commercial Property

10/20/2020 (Permalink)

If your commercial building recently experienced water damages, you're probably unsure of the next step. Not only are you worried about property damage from the water, but you also have to worry about mold in your business. Mold can affect indoor air quality, can cause significant property damage, and can cause a foul smell that even the best deodorization techniques can't get rid of! Follow these tips if you're dealing with residential or commercial mold in Metro Detroit area.  

  1. Get Rid of Moisture - This is the very first step! Before the mold can be properly addressed, as much moisture as possible needs to be removed. If there is standing water, it can be dangerous to walk into your home or commercial property, so please make sure you can safely enter the building or structure.
  2. Protect Yourself  - You just never really know what can be floating around in standing water that can hurt you. For example, electrical wiring. You don't want to endure an electrical shock. Once you know you can safely enter, protect yourself by wearing protective clothing, such as gloves and a face mask.
  3. Hire a Professional - The best thing you can do is leave it to the experts. Rely on a team of professionals to help get your home or business back in tip-top shape. Experts can come in and assess the true extent of the damage and help ensure all of the molds are properly remediated. We promise it could save you a lot of time, money, and headaches in the future. 

Fire Safety Tips to Consider During Haloween

10/20/2020 (Permalink)

Keep Halloween Safe and Fire Free!

Unfortunately, symbols of Halloween and activities while fun can also present fire risks that have the potential to become truly scary. Halloween decorations are the first thing to ignite in over 1,000 reported home fires each year. Whether you are trick or treating, throwing a party, or staying inside, decorations can be a lurking fire risk and it is important to be aware. Planning ahead, you can help make this Halloween a fire-safe one. Taking simple fire safety precautions like keeping decorations far away from open flames and using battery-operated candles or glow-sticks in jack-o-lanterns can help ensure your holiday remains festive and fun.  From the National Fire Protection Association, here are five Halloween fire safety tips:

  • Use a battery-operated candle or glow stick in jack-o-lanterns.
  • When choosing costumes, stay away from the long trailing fabric.
  • Teach young children to stay away from open flames, including jack-o-lanterns with candles in them.
  • Keep all decorations away from open flames, especially cornstalks, dried flowers, and crepe paper.
  • Provide young children with glow sticks or flashlights to carry with their costumes.
  • Remember to keep all exits clear of decorations so escape routes are not blocked. Also, make sure all smoke alarms are working properly.

In the case of an emergency, know that the team at SERVPRO of Greater Pontiac is going to work around the clock to help keep your Halloween season a good one! Give our team a call at 248.377.2220

What to expect from SERVPRO of Greater Pontiac

10/20/2020 (Permalink)

What should be expected when you contact SERVPRO?

Expect our 24-hour availability! Whether you are calling day or night, weekday or weekends, and even during the holidays, you can always expect to speak with a real person about the emergency you are experiencing. SERVPRO of Greater Pontiac is the top choice for many insurance agencies in the Dallas/Fort Worth areas. 

Here is what you can expect during the first several hours after contacting SERVPRO of Greater Pontiac: 

Quick Response - When a building has been damaged, the response time is an important factor in how time-consuming and how costly restoration will be. SERVPRO is always open, so you can expect to hear back within an hour after you have contacted them about the emergency. Once you have provided them with the necessary information, we will begin preparing to address the needs of your client.

Arrive Time - Our technicians can be on-site to begin the restoration process within four hours. This fast response can make the difference if your home or commercial business has suffered a great deal of damage. Beginning the process more quickly will result in less damage overall which can end up costing the insurance agency less money.

Inspection/Verbal Briefing - Once the damage restoration specialists have arrived, they can inspect the home to determine the extent of the damage and decide on the best course of action moving forward. Our team has the ability to let you know in the emergency is claim worthy or not as well. They will provide a verbal briefing so that you are aware of what will happen next. Our team's quick 24-hour response will allow us to begin mitigation as soon as possible to prevent any further damage before we begin work on necessary repairs.

Call us any time, day or night at 248.377.2220

Water Damage can result from Rainfall

10/20/2020 (Permalink)

Heavy rain is considered rainfall at rates over 0.3 inches per hour and can work its way into much smaller vulnerabilities in your home. We have put together a list of how these rapid rainfall rates can cause issues.

Backup of clogged gutters

Clogged gutters can cause significant damage to your home after heavy rains. If there is debris in the gutters, it will be difficult for water to drain away, which can then result in leaks from puddles as the water is left standing against the roofline.

Leaks around windows and doors

Windows and doors are supposed to be sealed against the elements, but as their weatherproofing ages, it can deteriorate as well. When heavy rains roll through, water can find its way into minuscule cracks and cause damages.

Poor drainage around the foundation

If your home is at the bottom of a hill or does not have adequate drainage around the foundation, heavy rains can build up against the base of your home and lead to leaks in your basement or crawl spaces.

Leaks in and around the roof

Roof leaks are one of the leading consequences of heavy rains, and they can sneak up suddenly. All it takes is for a shingle to be scraped away or a weak spot to form and rainwater can begin seeping in as it falls.

Malfunctioning of a sump pump system

For homes with sump pumps, doing regular maintenance and checking for issues is key—otherwise, the pump system can get overwhelmed and will not be able to effectively move water away from the home.

Leaks around chimneys and skylights

Houses with chimneys and skylights tend to be more vulnerable to heavy rains than homes without them. While they are nice features to have, the seals where they meet with the roof can grow vulnerable over time and become overwhelmed when rainfall is heavy.

What to do When the Power Goes Out

10/20/2020 (Permalink)

Power Outages are never a comfortable situation to be in especially because of the comfort level we have grown to be in. Extended power outages may impact the whole community and the economy. A power outage is when the electrical power goes out unexpectedly.

A POWER OUTAGE MAY:

  • Disrupt communications, water, and transportation.

  • Close retail businesses, grocery stores, gas stations, ATMs, banks, and other services.

  • Cause food spoilage and water contamination.

  • Prevent the use of medical devices.

PROTECT YOURSELF DURING A POWER OUTAGE:

  • Keep freezers and refrigerators closed.

  • Only use generators outdoors and away from windows.

  • Do not use a gas stove to heat your home.

  • Disconnect appliances and electronics to avoid damage from electrical surges.

  • Have alternate plans for refrigerating medicines or using power-dependent medical devices.

  • If safe, go to an alternate location for heat or cooling.

  • Check on neighbors.

HOW TO STAY SAFE WHEN A POWER OUTAGE THREATENS: 

Prepare NOW

  • Take an inventory of the items you need that rely on electricity.
  • Talk to your medical provider about a power outage plan for medical devices powered by electricity and refrigerated medicines. Find out how long medication can be stored at higher temperatures and get specific guidance for any medications that are critical for life.
  • Plan for batteries and other alternatives to meet your needs when the power goes out.
  • Sign up for local alerts and warning systems. Monitor weather reports.
  • Install carbon monoxide detectors with battery backup in central locations on every level of your home.
  • Determine whether your home phone will work in a power outage and how long battery backup will last.
  • Review the supplies that are available in case of a power outage. Have flashlights with extra batteries for every household member. Have enough nonperishable food and water.
  • Use a thermometer in the refrigerator and freezer so that you can know the temperature when the power is restored. Throw out food if the temperature is 40 degrees or higher.
  • Keep mobile phones and other electric equipment charged and gas tanks full.

For more information on making sure how to handle a power outage, make sure to visit Ready.gov

Commercial Properties after a Water Damage

10/20/2020 (Permalink)

Restoring Commercial Properties Presents Unique Challenges

Flooding and water damage events in Metro Detroit commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

About SERVPRO of Greater Pontiac

We specialize in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Every Moment Counts in a Fire

10/20/2020 (Permalink)

An in-home fireplace can bring joy but also be dangerous

This time of year means that the fireplace uses are coming to an end. Of course, playing with fire is dangerous for children, so please remember these tips from HealthyChildren.org before you light your hearth. 

  • If possible, keep a window cracked open while the fire is burning.

  • Be certain the damper or flue is open before starting a fire. Keeping the damper or flue open until the fire is out will draw smoke out of the house. The damper can be checked by looking up into the chimney with a flashlight or mirror. Do not close the damper until the embers have completely stopped burning.

  • Use dry and well-aged wood. Wet or green wood causes more smoke and contributes to soot buildup in the chimney. Dried wood burns with less smoke and burns more evenly,

  • Smaller pieces of wood placed on a grate burn faster and produce less smoke.

  • Clean out ashes from previous fires. Levels of ash at the base of the fireplace should be kept to 1 inch or less because a thicker layer restricts the air supply to logs, resulting in more smoke.

  • The chimney should be checked annually by a professional.

  • Even if the chimney is not due for a cleaning, it is important to check for animal nests or other blockages that could prevent smoke from escaping.

  • Make sure the area around the fireplace is clear of anything that is potentially flammable (ie: furniture, drapes, newspapers, books, etc.). If these items get too close to the fireplace, they could catch fire.

  • Never leave a fire in the fireplace unattended. Make sure it is completely out before going to bed or leaving the house. If you leave the room while the fire is burning or the fireplace is still hot, take your small child with you.

  • Minimize your child's chance of burns from the hot glass front of some fireplaces. Safety screens can be installed to reduce the risk of burns.

  • Put fireplace tools and accessories out of a young child's reach. Also, remove any lighters and matches.

  • Install both smoke and carbon monoxide detectors. Test them monthly and change the batteries at least once a year.

  • Keep a fire extinguisher on hand.

  • Communicate to children as early as possible the dangers of fires and the heat generated from them.

What kind of Damage is Storm Damage?

10/20/2020 (Permalink)

Storm season brings a wide range of storm types.

Anyone of these storm types could easily cause damage to your home or business. It is important to know the different damages that a storm can cause. 

Wind Damage 

Storm damage sometimes includes severe wind damage. Roof damage in this situation may range from a missing roof due to strong winds that may loosen flashing. This can cause your roof shingles to be removed from your home or business causing leaks. Even a subtle roof leak can produce damp, moldy conditions. One of our restoration experts can help property owners address storm damage and roof damage more effectively.

Flooding Damage

Heavy rains can cause river flooding all around the Dallas/Fort Worth areas. Flooding may disrupt municipal water systems which call for experts to assess groundwater and evaluate the condition of pipes following flood damage. Our team can assist in your cleanup process after flood damage has occurred.

Lighting Damage

When a storm occurs, many times it brings the loud sounds of thunder which mean lighting is striking. Your home or business may have objects attached to the building that can attract a lightning strike that can cause a fire. According to Weather.gov a bolt of lightning can reach temperatures of roughly 30,000 kelvins (53,540 degrees Fahrenheit). Lightning strikes, or discharges of massive charges of static electricity, cause about 2% of all fires.