Recent Water Damage Posts

What you should and shouldn’t do for a flood

8/2/2020 (Permalink)

Water damage Waterford MI Water damage can cause more damage than you can see with your eyes, We have IICRC certified technicians to help you and give you peace of mind

It’s definitely flood season in Michigan so if anyone has had any water in their basement we are here to help.  Here at SERVPRO of Greater Pontiac we specialize in getting you dried out and restored.  

If the water is from a clean source you can do some things to minimize the damage.

DO:

  • Remove excess water by mopping and blotting.
  • Wipe excess water from wood furniture after removal of lamps and tabletop items.
  • Remove and prop wet upholstery and cushions.
  • Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  • Turn air conditioning on for maximum drying in summer.
  • Remove colored rugs from wet carpeting.
  • Remove art objects to a safe, dry place.
  • Gather loose items from floors.

DON'T

  • Don't leave wet fabrics in place. Hang furs and leather goods.
  • Don't leave books, magazines or other colored items on wet carpet or floors.
  • Don't use your household vacuum to remove water.
  • Don't use television or other household appliances.
  • Don't turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

As leaders in the water damage industry, SERVPRO of Greater Pontiac technicians have advanced training and expertise, not to mention a tremendous amount of hands-on experience. For any fire, mold, or water damaging problem, call us 24/7 for help quickly. (248) 377- 2220

Why Property Managers need to think ahead

7/15/2020 (Permalink)

Flooded businedd Water damage can come quick and hit hard. Call SERVPRO of Greater Pontiac to get back up and running quickly and efficiently!
Unexpected water damage can be a devastating situation to anyone. From losing personal property to sometimes having to stay at an alternative residence until mitigation is complete, especially in apartment complexes, condos, or any other multi-unit properties.

It is so important for property management companies to prepare for the worst, given the large amount of people and personal property that can be affected. In an emergency situation it is important to take action as quickly as possible to avoid any further damage and to try to salvage what can be saved before it is too late.

In order to prepare for an emergency situation, SERVPRO of NW Monroe County can create an Emergency Ready Plan with your property manager that indicated all of the important aspects of the property. Example: Flooring Type, Number of Units, Electrical Box Locations, etc. This will help the team at SERVPRO of Greater Pontiac respond and act faster when disaster strikes.

What to do When Water Damage Strikes

7/15/2020 (Permalink)

Waterford Flood Floods happen in Michigan quickly and can happen anywhere from Waterford to Southfield. Clarkston to Detroit. Call SERVPRO of Greater Pontiac for help

If you’ve spent anytime in Michigan you know that our weather is unpredictable! 90 degrees and dry can quickly become 60 and torrential downpour.

If you are grappling with the aftermath of residential water damage, you want the problems resolved as quickly as possible. Keep handy the name and number of a local cleanup and restoration company like SERVPRO. Our job is to provide state-of-the-art service to our customers that are in need of expert water damage restoration. And we do so with rates that won't break your budget. 

What You Can Expect From a Water Damage Restoration Service 

When you contact us to assess the character of your problem, we will respond by sending a team of friendly, knowledgeable service technicians and leaders to your home. We will make a full inspection and assessment of your property, making sure to note where all of the damage and future potential trouble spots lie. We find the source of the water intrusion, if not visible, for repair. We must identify the water to determine if it is contaminated (such as Black Water from a sewage backup or groundwater intrusion), to use a correct and safe extraction method. Once we have completed this initial diagnosis, we provide you with a full estimate of the cost involved.  We will even help you with the insurance claims process.

How We Deal With Water Damage

 
Once water damage has taken its toll, engage the path to a solution as soon as possible. This means hiring a professional cleanup and restoration service to drain all of the unwanted water out of the building. We have truck-mounted pumps and portable extractors to quickly dispatch water. Our Applied Structural Drying Technicians (ASD) can dry out your home with the additional aid of air movers and dehumidifiers, both desiccant and refrigerant. Our trained WRT-Water Damage Restoration Technicians, adhere to the cleaning standards of the IICRC . We ensure, by testing with moisture meters, infrared cameras, and hygrometers, that the affected areas are dry. 

Michigan and quick seasonal changes

11/6/2019 (Permalink)

Waterford living room Water lines are more susceptible to breaks at times of extreme temperature swings, both hot and cold. The American Society of Civil Engineers advises

Do you live where the seasons suddenly change?

How often have you heard the term "Michigan Weather"? Wearing shorts one day and then winter jackets the next is a normal occurrence here. Extreme changes in temperature affect more than our choice in clothes.

   Water lines are more susceptible to breaks at times of extreme temperature swings, both hot and cold. The American Society of Civil Engineers advises that just a 10-degree change in temperature can increase stress on water mains and service lines, and increase their risk of damage.

  Pipes become brittle when water temperatures get below 40 degrees Fahrenheit, while air temperatures at or below freezing cause the ground to freeze. However, water main breaks often don’t occur until one or two days after the freezing temperatures arrive.  This is because water temperature takes more time to decrease than air temperature.

You may not be able to control the weather but there are steps you can take to limit your exposure to any issues that arise:

1. Use a Water Main Shut Off tag on your home- After a pipe break it is imperative to stop the flow of water from entering your home. You can easily have hundreds of gallons of water in your home within minutes.

2. Wrap pipes nearest exterior walls and in crawl spaces with pipe insulation or with heating tape- This can prevent freezing, especially for interior pipes that run along outside walls.

3. Close all windows near water pipes; cover or close open-air vents- Freezing temperatures combined with wind drafts can cause pipes to freeze more frequently.

4. If you plan to be away from home for an extended period of time, shut off water supply valves to your washing machine-  Shutting off your water supply to your washer helps prevent pipes from freezing and bursting. Look at the rear of your washing machine and you’ll see two knobs: one blue and another red (usually). Turn both of these knobs in the opposite direction to disengage the water.

4. Keep an emergency list of numbers near by- Even if you take every precaution, emergencies can still happen. Have a list of emergency numbers include a plumber, your insurance agent, and a restoration company like SERVPRO of Greater Pontiac.

Hopefully these tips will help you steer clear of a disaster in your home. If, even after your best efforts, you still have a pipe break, call SERVPRO of Greater Pontiac at (248)377-2220 in your hour of need. We want to be there for you and make it "Like it never even happened"

What to do when a water loss happens

4/3/2019 (Permalink)

If you are grappling with the aftermath of residential water damage, you want the problems resolved as quickly as possible. Keep handy the name and number of a local cleanup and restoration company like SERVPRO. Our job is to provide state-of-the-art service to our customers that are in need of expert water damage restoration. And we do so with rates that won't break your budget. 

What You Can Expect From a Water Damage Restoration Service 

When you contact us to assess the character of your problem, we will respond by sending a team of friendly, knowledgeable service technicians and leaders to your home. We will make a full inspection and assessment of your property, making sure to note where all of the damage and future potential trouble spots lie. We find the source of the water intrusion, if not visible, for repair. We must identify the water to determine if it is contaminated (such as Black Water from a sewage backup or groundwater intrusion), to use a correct and safe extraction method. Once we have completed this initial diagnosis, we provide you with a full estimate of the cost involved.  We will even help you with the insurance claims process.

How We Deal With Water Damage

 
Once water damage has taken its toll, engage the path to a solution as soon as possible. This means hiring a professional cleanup and restoration service to drain all of the unwanted water out of the building. We have truck-mounted pumps and portable extractors to quickly dispatch water. Our Applied Structural Drying Technicians (ASD) can dry out your home with the additional aid of air movers and dehumidifiers, both desiccant and refrigerant. Our trained WRT-Water Damage Restoration Technicians, adhere to the cleaning standards of the IICRC . We ensure, by testing with moisture meters, infrared cameras, and hygrometers, that the affected areas are dry. 

if you ever have any issues rest assured that SERVPRO of Greater Pontiac will make it, "Like it never even happened."

The Science of Drying: what is it and how can it help you

3/19/2019 (Permalink)

The Science of Drying

What is so scientific about drying? This thought may have crossed your mind, however, understanding psychrometrics, or the science of drying, is essential to properly dry and restore a structure to its preloss condition.

Upon entering a facility and noticing wet carpet from a water loss, a business owner’s natural reaction might be to place a fan or two around the damaged area until the carpet feels dry. While the carpet itself may be dry, there may be hidden moisture you cannot see or feel creating the potential for further damage.

Water can seep through pinhole cracks and crevices in floors; surfaces such as wood, drywall, and carpet readily absorb water, pulling moisture further into the structure. Measuring moisture levels of the visibly affected areas, as well as surrounding areas, helps ensure proper drying and prevention of secondary damage.

After calling SERVPRO of Greater Pontiac, one of our IICRC certified technicians will follow strict, industry-approved standards to measure the extent of moisture saturation and to offer drying, deodorizing and disinfecting services to help reduce the chance of any secondary damage.

Our IICRC certified technicians will:

  • Inspect the buildings to detect every 7 area and component that is wet, preventing damage from occurring due to overlooked areas.
  • Measure the moisture levels in the wet materials and monitor these levels to ensure materials are drying properly.
  • Expedite the natural drying process by using professional drying equipment

All of this probably sounds pretty good but what does “Expedite the natural drying process” actually mean? The environment always seeks equilibrium, because of this, a wet building can often dry naturally. When materials are a wet, moisture will naturally move to drier air at the surface, but this can only happen if the air is actually drier. The trouble with the natural process is the length of time it can take to dry naturally. When drying takes too long, secondary damages may occur.

Our certified technicians have been trained to use top of the line equipment, designed to expedite the natural drying process including equipment to help dry hardwood floors, tough to reach places inside walls, and much more. State of the art monitoring equipment and a proven scientific method allows professionals from SERVPRO of Greater Pontiac to dry your home or business fast!

Armed with the science of drying, we have the training and equipment to make it, “Like it never even happened.”

What to do if a water loss happens

3/14/2019 (Permalink)

A broken pipe can happen with no warning and impact every aspect of your life. Call us to help you deal with it quickly, efficiently, and effectively

Having a water loss in your home can be a  a scary experience. Thankfully, if you catch it in time, there are some precautions you can take to mitigate the damage to your home and belongings.

What you should do as a property owner after you notice a water loss:

  1. Turn off your home’s water supply. If you know where the leak is coming from, you can shut off the valve closest to that fixture, if not, it’s best to shut off the water supply to the entire house. If you don’t know where that is, you can shut it off at the street (or turn your well off if you have a well).
  2. Call SERVPRO of Greater Pontiac. The faster we can get to your property and perform water cleanup services, the less likely it is that your home will experience any severe water damage or mold development.
  3. If the water is clean and not from a sewage backup, you can also:
  • Prevent the spread of water into other areas of your home. You can do this by creating towel dams, opening a drain or by pushing water out of your homes doors.
  • Get your furniture and other belongings out of sitting water. Put the legs of your furniture up on plastic tarp or some other impermeable material that won’t absorb water.
  • Remove as much water as possible with either a shop vac or mop and bucket. The more water you can get out, the better!

At SERVPRO of Greater Pontiac we know that in the case of a water leak or backup, a fast response will reduce water damage and mitigate future costs. We use industrial grade fans and dehumidifiers to quickly and thoroughly dry your home or business.

In some cases, we may have to perform water damage restoration if water has been sitting in your property for an extended period of time. Our goal is to have your home back in its original condition in the quickest time possible and that starts with mitigation.

If you or someone you know in the Metro Detroit area experiences water damage in their home or business and is need of help, call the experts at SERVPRO of Greater Pontiac at the first sign of a problem. We are available for emergency service and can be reached 24/7 at (248)377-2220

What to do when Water Damage Happens

2/21/2019 (Permalink)

We know that if you are grappling with the aftermath of residential water damage, you want the problems resolved as quickly as possible. Keep handy the name and number of a local cleanup and restoration company like SERVPRO. Our job is to provide state-of-the-art service to our customers that are in need of expert water damage restoration. And we do so with rates that won't break your budget!

What You Can Expect From a Water Damage Restoration Service 

When you contact us to assess the character of your problem, we will respond by sending a team of friendly, knowledgeable service technicians and leaders to your home. We will make a full inspection and assessment of your property, making sure to note where all of the damage and future potential trouble spots lie. We find the source of the water intrusion, if not visible, for repair. We must identify the water to determine if it is contaminated (such as Black Water from a sewage backup or groundwater intrusion), to use a correct and safe extraction method. Once we have completed this initial diagnosis, we provide you with a full estimate of the cost involved.  We will even help you with the insurance claims process.

How We Deal With Water Damage

 
Once water damage has taken its toll, engage the path to a solution as soon as possible. This means hiring a professional cleanup and restoration service to drain all of the unwanted water out of the building. We have truck-mounted pumps and portable extractors to quickly dispatch water. Our Applied Structural Drying Technicians (ASD) can dry out your home with the additional aid of air movers and dehumidifiers, both desiccant and refrigerant. Our trained WRT-Water Damage Restoration Technicians, adhere to the cleaning standards of the IICRC . We ensure, by testing with moisture meters, infrared cameras, and hygrometers, that the affected areas are dry. 

Faster to Any Size Disaster

4/2/2018 (Permalink)

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Greater Pontiac provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Greater Pontiac arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (248)377-2220

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Greater Pontiac

SERVPRO of Greater Pontiac specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Do you know where your water shut off is?

3/23/2017 (Permalink)

When disaster strikes minutes matter and can save time and money. Call SERVPRO of Greater Pontiac at (248)377-2220 if disaster strikes your home

When a pipe bursts in your home minutes matter; hundreds of gallons of water can enter your home within minutes when this happens.  Combine that with findings from a recent survey which showed that less than 45% of people knew where their water shut off was located.   (source: http://www.upi.com/Health_News/2012/07/05/Many-dont-know-how-to-shut-off-water-gas/77641341546444/)


  SERVPRO of Greater Pontiac  take great pride in protecting your home. Simply attach this tag on or near the shut off valve. Having your shut off valve clearly marked can save precious time in stopping water from entering your home, potentially saving you time and money in clean up and repair. You will find a guide on how to find your shut off valve below:


How to Find Your Home's Water Shut-Off Valve


If a pipe bursts in your home or springs a leak, knowing where the main water shut-off valve is located and how to turn it off can save money and the headache of having to clean and repair the water damage. The main water shut-off valve can be outside or inside the home, and its location varies depending on the age of the home and local building codes. The easiest way to find your main water shut-off valve is by knowing whether the home was constructed on a slab, basement or crawl space.


Where Is My Shut-Off Valve If My House Is on a Slab?


If your house is on a slab, your main water shut-off valve should be near your water heater tank. It should be under the water heater or at the top of it. It could be shaped like a ring, called a gate valve, or it could be a lever type, called a ball valve. If it’s a gate valve, turn the valve right to shut the water off. If it’s a ball valve, turn the valve perpendicular.


Where Is My Shut-Off Valve If My House Has a Basement?


If you have a basement, that’s probably where you’ll find your shut-off valve. Most water shut-off valves in a basement will be on the opposite side of the wall of your hose bib. The easiest way to find the valve is to picture where the hose attachment is located on the outside of the house. When you picture that, find the corresponding spot on the wall inside the house, and that’s where your main water shut-off valve should be located.


Where Is My Shut-Off Valve If My House Has a Crawl Space?


Your main water shut-off valve could be located under the crawl space. Usually you can find it along the front wall of the house underneath the crawl space.


What Do I Do If I Can’t Find the Shut-Off Valve?


If you still can’t find the main water shut-off valve in an emergency, the water can be shut off from the main city water line. It’s usually located at the front of the house in a covered box. Be careful opening the box, since insects and spiders might live in there.


Knowing where your main water shut-off valve is located can save precious time in the event of an emergency, so we suggest you take some time to figure out exactly where the main water shut-off is located in your home.


If your main water shut-off is in an awkward place that is difficult to access, your plumber should be able to relocate the main water shut-off valve to an easier to access area, such as under the kitchen sink or nearer to the main city line. Call your local plumber today if you need assistance locating your main water shut-off valve or would like to relocate it.

What to know when you live in Michigan, where seasons suddenly change

2/27/2017 (Permalink)

Even with every precaution, pipes can still break and create a headache for homeowners. Call SERVPRO of Greater Pontiac at (248)377-2220 for help

Do you live where the seasons suddenly change?



How often have you heard the term "Michigan Weather"? Wearing shorts one day and then winter jackets the next is a normal occurrence here. Extreme changes in temperature affect more than our choice in clothes.

   Water lines are more susceptible to breaks at times of extreme temperature swings, both hot and cold. The American Society of Civil Engineers advises that just a 10-degree change in temperature can increase stress on water mains and service lines, and increase their risk of damage.

 

  Pipes become brittle when water temperatures get below 40 degrees Fahrenheit, while air temperatures at or below freezing cause the ground to freeze. However, water main breaks often don’t occur until one or two days after the freezing temperatures arrive.  This is because water temperature takes more time to decrease than air temperature.

 You may not be able to control the weather but there are steps you can take to limit your exposure to any issues that arise:

1. Use a Water Main Shut Off tag on your home- After a pipe break it is imperative to stop the flow of water from entering your home. You can easily have hundreds of gallons of water in your home within minutes.

2. Wrap pipes nearest exterior walls and in crawl spaces with pipe insulation or with heating tape- This can prevent freezing, especially for interior pipes that run along outside walls.

3. Close all windows near water pipes; cover or close open-air vents- Freezing temperatures combined with wind drafts can cause pipes to freeze more frequently.

4. If you plan to be away from home for an extended period of time, shut off water supply valves to your washing machine-  Shutting off your water supply to your washer helps prevent pipes from freezing and bursting. Look at the rear of your washing machine and you’ll see two knobs: one blue and another red (usually). Turn both of these knobs in the opposite direction to disengage the water.

4. Keep an emergency list of numbers near by- Even if you take every precaution, emergencies can still happen. Have a list of emergency numbers include a plumber, your insurance agent, and a restoration company like SERVPRO of Greater Pontiac.

 Hopefully these tips will help you steer clear of a disaster in your home. If, even after your best efforts, you still have a pipe break, call SERVPRO of Greater Pontiac at (248)377-2220 in your hour of need. We want to be there for you and make it "Like it never even happened"

  

Faster to any size disaster

9/12/2016 (Permalink)

SERVPRO of Greater Pontiac provides 24 hour fire and water damage restoration service in Metro Detroit

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Greater Pontiac provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Greater Pontiac arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – (248)377-2220

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Greater Pontiac

SERVPRO of Greater Pontiac specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

What to do when water damage happens

8/18/2016 (Permalink)

If you are grappling with the aftermath of residential water damage, you want the problems resolved as quickly as possible. Keep handy the name and number of a local cleanup and restoration company like SERVPRO. Our job is to provide state-of-the-art service to our customers that are in need of expert water damage restoration. And we do so with rates that won't break your budget. 

What You Can Expect From a Water Damage Restoration Service 

When you contact us to assess the character of your problem, we will respond by sending a team of friendly, knowledgeable service technicians and leaders to your home. We will make a full inspection and assessment of your property, making sure to note where all of the damage and future potential trouble spots lie. We find the source of the water intrusion, if not visible, for repair. We must identify the water to determine if it is contaminated (such as Black Water from a sewage backup or groundwater intrusion), to use a correct and safe extraction method. Once we have completed this initial diagnosis, we provide you with a full estimate of the cost involved.  We will even help you with the insurance claims process.

How We Deal With Water Damage

 
Once water damage has taken its toll, engage the path to a solution as soon as possible. This means hiring a professional cleanup and restoration service to drain all of the unwanted water out of the building. We have truck-mounted pumps and portable extractors to quickly dispatch water. Our Applied Structural Drying Technicians (ASD) can dry out your home with the additional aid of air movers and dehumidifiers, both desiccant and refrigerant. Our trained WRT-Water Damage Restoration Technicians, adhere to the cleaning standards of the IICRC . We ensure, by testing with moisture meters, infrared cameras, and hygrometers, that the affected areas are dry. 

if you ever have any issues rest assured that SERVPRO of Greater Pontiac will make it, "Like it never even happened."